Privacy Policy

1. Information We Collect

We aim to minimise the personal information required to use ApeCover.

Depending on how you interact with the Services, we may collect:

Wallet information

When you connect a blockchain wallet, we may collect or process:

• public wallet address;
• blockchain network;
• transaction hashes;
• token and transaction information;
• policy information;
• claim information; and
• publicly available blockchain activity.

A wallet address is not necessarily anonymous. It may potentially be linked to an identifiable person through blockchain analysis or information provided elsewhere.

Technical information

We may automatically collect:

• IP address;
• browser type;
• device type;
• operating system;
• approximate location derived from IP;
• referring URLs;
• pages viewed;
• timestamps;
• interaction data;
• error logs; and
• security information.

Communications

If you contact us, we may collect:

• name;
• email address;
• company information;
• contents of communications; and
• information you voluntarily provide.

Partner information

Partners may provide business and integration information required to establish and operate an ApeCover integration.

2. Information We Do Not Request

ApeCover does not need your private key or seed phrase to provide the Services. We will never ask you to provide a private key or seed phrase.

3. Blockchain Information

Public blockchain networks are transparent by design.

Transactions made through the ApeCover protocol may be permanently recorded on the relevant blockchain. Blockchain information may be:

• publicly accessible;
• copied by third parties;
• indexed by blockchain explorers;
• analysed using blockchain analytics; and
• impossible to delete or modify.

Accordingly, ApeCover cannot guarantee that blockchain-related information can be deleted upon request.

4. How We Use Information

We may use information to:

• operate ApeCover;
• process protection purchases and claims;
• provide customer support;
• monitor protocol performance;
• detect fraud and abuse;
• enforce eligibility requirements;
• maintain security;
• improve the Services;
• analyse usage;
• conduct research and risk analysis;
• communicate with users;
• comply with legal obligations; and
• establish, exercise or defend legal claims.

5. Analytics

We may use analytics and monitoring technologies to understand how users interact with the Services and identify technical or security problems.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

6. Cookies

ApeCover may use:

• essential cookies;
• security cookies;
• preference cookies;
• analytics cookies; and
• similar technologies.

You may be able to control certain cookies through your browser or our cookie-management tools. Disabling essential cookies may affect functionality.

7. Service Providers

We may use third-party providers for:

• hosting;
• analytics;
• security;
• infrastructure;
• blockchain indexing;
• communications;
• customer support;
• compliance;
• monitoring; and
• other operational functions.

These providers may process information on our behalf and are expected to implement appropriate safeguards.

8. Legal Disclosures

We may disclose information where reasonably necessary to:

• comply with applicable law;
• respond to lawful requests;
• enforce our Terms;
• protect ApeCover or users;
• investigate fraud or abuse;
• prevent security threats; or
• protect rights, property or safety.

We may also disclose information in connection with a merger, acquisition, financing, restructuring or sale of assets.

9. International Transfers

ApeCover and its service providers may process information in countries other than the country in which you reside.

Where required, we will implement appropriate safeguards for international data transfers.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including legal, regulatory, accounting, security and dispute-resolution requirements.

Blockchain data may remain permanently available on public networks and is outside ApeCover’s ability to delete.

11. Your Rights

Depending on your jurisdiction, you may have rights to:

• access personal information;
• correct inaccurate information;
• request deletion;
• restrict certain processing;
• object to processing;
• request data portability; and
• withdraw consent where processing is based on consent.

Some rights may be limited by law or by the nature of blockchain technology.

12. Children’s Privacy

The Services are not intended for children or anyone who is legally unable to enter into financial or contractual arrangements.

We do not knowingly collect personal information from children.

13. Security

We use reasonable technical and organisational measures designed to protect information.

However, no internet service, blockchain system or electronic storage system is completely secure.

You remain responsible for securing your wallet and devices.

14. Third-Party Websites

ApeCover may link to third-party websites, applications, wallets, exchanges, launchpads or other services.

We are not responsible for their privacy practices.

You should review their privacy policies separately.

15. Changes

We may update this Privacy Policy periodically.

The updated version will be posted on the website with a new “Last Updated” date.